The Little Love Dub Co.

The Little Love Dub Co.The Little Love Dub Co.The Little Love Dub Co.
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  • Our Story
  • Our Services
  • The Little Exta Touches
  • Photo Gallery
  • Reviews
  • FAQ’s
  • Contact Us
  • The Legal Bits
  • More
    • Home
    • Our Story
    • Our Services
    • The Little Exta Touches
    • Photo Gallery
    • Reviews
    • FAQ’s
    • Contact Us
    • The Legal Bits

The Little Love Dub Co.

The Little Love Dub Co.The Little Love Dub Co.The Little Love Dub Co.
  • Home
  • Our Story
  • Our Services
  • The Little Exta Touches
  • Photo Gallery
  • Reviews
  • FAQ’s
  • Contact Us
  • The Legal Bits

Insurance and Licences

Public Liability Insurance

Public Liability Insurance

Public Liability Insurance

We are fully insured to operate our camper van photo booth at your event and have £1m Public Liability Cover.

Risk Assessments

Public Liability Insurance

Public Liability Insurance

We can provide risk assessments, method statements and health and safety policies.

DBS Checked

Public Liability Insurance

Wedding transport

Our owner Is DBS (formally CRB) checked.

Wedding transport

Wedding transport

Wedding transport

We have specialist wedding event vehicle insurance.

Sub-letting

Wedding transport

Sub-letting

Our campervan is owned and managed by us, we do not sub-let work.

Terms and Conditions

Please reach us at thelittlelovedubco@outlook.com if you wish to discuss these terms.  Please note, completion of deposit payment indicates you accept these terms.

 Terms and Conditions for Wedding Transport Services

Please carefully review the following terms and conditions for wedding transport services provided by The Little Love Dub Co. If anything is unclear or you have any questions, don’t hesitate to reach out to us for clarification. Your deposit payment confirms your acceptance of these terms. If you do not agree with these terms, please refrain from proceeding with your booking. A printable copy of these terms is available upon request.

1. Introduction

1.1 Agreement to Terms: By paying the deposit to confirm your booking with The Little Love Dub Co, you agree to be bound by these terms and conditions. If you do not agree with these terms, please refrain from booking our services.

1.2 Clarification of Terms: If any part of these terms is unclear, please contact us for further clarification before proceeding with your booking.

2. About Us

2.1 Who We Are: The Little Love Dub Co is a registered sole trader, based in Southam, Warwickshire. In these terms, we refer to ourselves as The Little Love Dub Co.

2.2 Services We Offer: We specialize in providing retro VW camper vans for wedding transport services, including wedding transport and camper van photo booth services. These terms specifically relate to our wedding transport services.

2.3 How to Contact Us: You can reach us by phone at 07362441790 or by email at thelittlelovedubco@outlook.com.

2.4 How We May Contact You: We will contact you via phone or email based on the details provided in your booking, in accordance with our privacy policy.

2.5 Communication Methods: "Writing" includes emails, WhatsApp messages, social media responses, and SMS.

3. The Booking Process

3.1 Booking Confirmation: After confirming availability and pricing, we will send you an online booking form. This form will include fields for your wedding details, including date, time, locations, and contact information. A checkbox will be included for you to confirm your acceptance of these terms. Once we receive your completed booking form, we will confirm availability and send you an invoice for the deposit.

3.2 Contract Acceptance: Your booking is considered confirmed when we send you a receipt for your deposit payment. At this point, a contract is formed between you and The Little Love Dub Co.

4. Our Services

4.1 Vehicle Appearance: While we strive for accuracy in our promotional media, please note that the vehicle provided on the day may differ slightly from the images. However, we will ensure the exact vehicle booked is provided on the day.

4.2 Scope of Service: The booking covers transportation for the wedding party from the specified collection address to the ceremony location. If booked, it also includes transportation from the ceremony to the reception venue.

4.3 Additional Services: If selected, additional services such as hampers for your own alcoholic beverages or extended hours may be included. If you've also booked our camper van photo booth, please refer to our separate terms for that service.

4.4 Changes on the Day: Any changes to the booking made on the day of the service will be at the discretion of the driver and may incur an additional charge.

4.5 No Smoking Policy: As per UK law, smoking is strictly prohibited in vehicles used for public transport. We uphold this policy at all times.

4.6 Route Selection: The driver will determine the best route for your journey, considering road conditions, safety, and weather. Satellite navigation will be used to assist with route planning, but the driver will also consider customer preferences during the trip.

4.7 Terrain Restrictions: Our vehicles are designed for tarmac surfaces only. If your venue requires travel on non-tarmac surfaces (e.g., fields or forests), please notify us in advance. The driver may need to adjust the route or stop if the terrain is deemed unsuitable.

4.8 Weather and Unexpected Delays: The Little Love Dub Co is not responsible for delays or cancellations due to weather, traffic, or unforeseen circumstances. If extreme weather (such as ice or snow) affects our ability to deliver the service, we will provide a full refund if the contract cannot be fulfilled.

4.9 Damage to the Vehicle: You are responsible for the behavior of all passengers during the service. The Little Love Dub Co reserves the right to charge you for any damage caused to the vehicle by you or your guests. A minimum cleaning charge of £100 will apply if the vehicle requires cleaning due to food, drink, or illness-related incidents.

4.10 Mechanical Oil or Grime: While we thoroughly clean the vehicle before each hire, we cannot accept responsibility for any marks or stains caused by road grime, oil, or lubrication.

4.11 Passenger Behavior: Anti-social behavior, including violence, foul language, or intimidation, will not be tolerated. In such cases, the driver has the right to terminate the service immediately and involve the authorities. We also reserve the right to refuse transport to any passenger who is intoxicated or whose behavior could jeopardize the safety of others.

4.12 Seatbelt Laws: In accordance with UK law, all passengers must wear seatbelts where applicable. Our vehicle does not have seatbelts, so children aged 3 and over must sit in the rear seats. Children under 3 years old cannot be transported.

4.13 Lost Property: While we will check the vehicle after each service for any items left behind, The Little Love Dub Co is not responsible for lost or damaged property. Any items found will be kept for up to 14 days for collection or postage at your expense.

4.14 Photography: We are happy to accommodate photographs of the wedding party with the vehicle during the booking. The Little Love Dub Co may also take photos for promotional purposes, which will only be shared with your consent.

4.15 Alcohol: We offer a hamper service for transporting your own alcohol. If this is something you’d like to include in your booking, please confirm at the time of booking.

5. Changes to the Booking

5.1 Requesting Changes: If you wish to make changes to your booking, please contact us. If changes are possible, we will inform you of any adjustments to price or timing. If changes cannot be made or are unacceptable, you may wish to cancel the booking, in which case the cancellation terms apply.

6. Our Rights to Make Changes

6.1 Changes to Vehicles or Services: The Little Love Dub Co reserves the right to make changes to the vehicle or services. If such a change occurs, you will be notified, and you may choose to cancel the contract and receive a refund for any payments made.

6.2 Changes to Terms: These terms may be updated, but the terms in force at the time of your booking will apply unless you agree to new terms or changes are required by law.

7. Providing the Services

7.1 Service Date: We will provide the agreed service on the date specified in your booking form.

7.2 Required Information: You must provide accurate information (e.g., addresses, number of passengers) to ensure we can provide the service as requested. Failure to do so may result in delays or additional charges.

7.3 Delays Beyond Our Control: We are not responsible for delays caused by factors outside of our control, such as road closures, weather, or traffic. We will notify you of any delays and do our best to minimize the impact.

7.4 Availability of the Vehicle: If the vehicle becomes unavailable before the event (e.g., due to theft, damage, or breakdown), we will inform you and provide a full refund. If the vehicle becomes unavailable on the day of the event, we will work with you to resolve the issue, though we recommend having a contingency plan in place.

8. Cancellation Terms

8.1 Cancellation Policy: All cancellations must be made in writing. The following terms apply:

  • Cancellation within 14 days: Full deposit refund, provided the event is more than 30 days away.
     
  • Cancellation after 14 days: The deposit is non-refundable.
     
  • Cancellation within 30 days of the event: The full outstanding balance (minus the deposit) remains due, unless we are able to re-book the vehicle.
     

8.2 Booking Transfers: If you wish to change your event date, we will transfer your booking subject to availability. If the new date is unavailable, you forfeit your deposit.

8.3 Deferrals: We allow one free deferral within 12 months. Any subsequent deferrals incur a £25 fee. Deferrals beyond 12 months are subject to availability and may incur an additional fee.

9. Ending the Contract

9.1 How to End the Contract: To cancel or end your contract, please contact us by phone or email, providing your booking details. We will confirm the cancellation and any applicable refunds.

10. Our Rights to End the Contract

10.1 Cancellation by Us: We may cancel the contract if you fail to make required payments or provide necessary information. If we terminate the contract, we may retain your deposit and charge a cancellation fee.

11. Complaints and Issues

11.1 Reporting Issues: If you encounter

any issues with the service, please contact us as soon as possible. We will aim to resolve any problems promptly. We will not consider complaints received after the event.

12. Payment Terms

12.1 Payment Schedule: A deposit of 25% is required to confirm your booking. The balance is due 30 days before your wedding. For bookings made within 30 days of the event, the full balance is required upfront.

12.2 Payment Methods: We accept payments via bank transfer, debit/credit card, or cash.

13. Liability for Loss or Damage

13.1 Limitations on Liability: The Little Love Dub Co’s liability is limited to the value of the booking. We are not liable for any indirect or consequential losses. We recommend you obtain wedding insurance for coverage against unforeseen circumstances.

14. Privacy Policy

14.1 Data Handling: We handle personal data in line with our privacy policy, which is available on request. We will never share your information with third parties unless required by law.

15. Miscellaneous

15.1 Transfer of Rights: You cannot transfer your booking or rights under this contract without our written consent.

15.2 Dispute Resolution: In the event of a dispute, we may agree to resolve matters through alternative dispute resolution before considering legal action.



 Terms and Conditions for Wedding Transport Services

Please carefully review the following terms and conditions for photo booth services provided by The Little Love Dub Co. If anything is unclear or you have any questions, don’t hesitate to reach out to us for clarification. Your deposit payment confirms your acceptance of these terms. If you do not agree with these terms, please refrain from proceeding with your booking. A printable copy of these terms is available upon request.

1. Introduction

1.1 Agreement to Terms: By paying the deposit to confirm your booking with The Little Love Dub Co, you agree to be bound by these terms and conditions. If you do not agree with these terms, please refrain from booking our services.

1.2 Clarification of Terms: If any part of these terms is unclear, please contact us for further clarification before proceeding with your booking.

2. About Us

2.1 Who We Are: The Little Love Dub Co is a registered sole trader, based in Southam, Warwickshire. In these terms, we refer to ourselves as The Little Love Dub Co.

2.2 Services We Offer: We specialize in providing retro VW camper vans for wedding transport services, including wedding transport and camper van photo booth services. These terms specifically relate to our wedding transport services.

2.3 How to Contact Us: You can reach us by phone at 07362441790 or by email at thelittlelovedubco@outlook.com.

2.4 How We May Contact You: We will contact you via phone or email based on the details provided in your booking, in accordance with our privacy policy.

2.5 Communication Methods: "Writing" includes emails, WhatsApp messages, social media responses, and SMS.

3. Our contract with you

3.1 The booking process Once we have confirmed availability and pricing with you, we will issue you with an online booking form so that you can provide details of your booking, to include information on the date, timings, locations and contact details.
This booking form will also have a tick-box, which you must select to accept these terms and conditions.
Once we receive the booking form, we will confirm that we are able to fulfil the booking and will issue you with a booking deposit invoice.

3.2 How we will accept your booking. Our acceptance of your booking will take place when we email you a receipt for your booking deposit, at which point this contract will come into existence on these terms between you and Buttercup Bus Vintage Campers.

4. Our services

4.1 Vehicles may vary slightly from their pictures. The campervan photobooth you book will be the actual vehicle provided on the day. Whilst we have made every effort to display the colours and sizes accurately, we cannot guarantee that your computer, mobile device or printer will accurately display the colour and dimensions of the campers, hence any slight deviation from those images.

4.2 The scope of our services. Your booking form and subsequent contract is for the provision of photobooth services inside a 1960s VW Camper.

4.3 Special services included in the contract. Where selected in the booking form, we may include special services alongside the booked campervan photobooth, to include upgrades to number and style of prints and additional hours of service.
If you have also selected our joint wedding transport and campervan photobooth services, the terms of that additional part of the service will be covered under separate terms and conditions.

4.4 Late alterations to booking. Any alterations made to the booking on the day of the service or a request for additional time above the agreed finish time in the booking form, is at the discretion of our staff attending your event. Alterations made on the day will incur an extra charge (which we will invoice to you after the event, at the advertised hourly rate on our website) or may not be honoured if that conflicts with another booking.

4.5 The hire period is when the photo booth will be open to guests. All setting up and dismantling of the campervan photobooth will take place up to 60 mins before and after the hire period.

4.6 Delays to the start time. In the event that the hire does not start at the agreed time as setup has been delayed due to either the venue not allowing access on time or your events are over running the hire will begin at a time decided between you and the driver on the day.

4.7 No food, drinks or smoking in the campervan photoboth. We adopt a strict No Smoking policy in our vehicles, and also do not allow drinks or food to be taken into the campervan photobooth.

4.8 Hard surfaces. Campervan photobooth hire is for set up on solid, hard surfaces. We may consider other terrain on a case by case basis. Please let us in advance of any non-tarmac travel required (eg events in a field / forest etc). Where the ground may not be suitable for travel in the vehicle (eg after heavy rain), the Driver may look for an alternative location for set up.

4.9 Weather and route closures No responsibility can be taken for route closures or for restrictions relating to vehicle access to any location, hold ups on route or adverse weather conditions. We cannot be held responsible for late arrival or cancellation due to circumstances beyond our control or for any subsequent consequential losses. In the event of extreme weather conditions such as ice or snow, we will make the decision as to whether the campervan photobooth is able to fulfil the contract. If no photobooth is supplied then the full hire contract money will be refunded.

4.10 Damage to the vehicle. You will be responsible for the conduct of all guests using the campervan photobooth the service and The Little Love Dub Co reserves the right to invoice or make a charge to you for any losses or damage sustained to any part of the vehicle caused by any guest. A minimum charge of £100 will be applied to cover valet costs should cleaning be required, caused by any passenger through food, drink or illness.

4.11 Grease or dirt from mechanical parts in the vehicle. The vehicles are cleaned thoroughly prior to hire, but no liability can be accepted for clothing stained or marked by road grime, oil or lubrication, however unlikely this may be, from any part of the vehicle. 

4.12 Conduct of guests. Violence, foul language, intimidation, antagonism or any form of anti-social behaviour towards The Little Love Dubs' employees, agents or subcontractors will not be tolerated. We also hold the right to withdraw from the event if we believe the guests are compromising health and safety regulations.
As a result no refund will be given. Acts of vandalism or malicious damage caused to the campervan may face prosecution.

4.13 Belongings left in the campervan. Our driver will check the campervan for guests’’ belongings after a service. However, The Little Love Dub Co cannot be held responsible for any item broken during the campervan photobooth service, or left in the vehicle after the service. It is up to you and your guests to ensure you have all your belongings at the end of the service.
All articles of property recovered from the vehicle after each event will be held at the premises at which the vehicle is based in accordance with relevant statutory regulations for up to 14 days. You may make arrangements with The Little Love Dub Co for a mutually convenient time to collect your items or arrange postage at your own cost.

4.14 Campervan photobooth up-time. The Campervan photobooth will be operational for a minimum of 80% during the hire period; occasionally, operations may need to be interrupted for maintenance of the photobooth (adjusting camera, lighting, print media changes etc).

4.15 Equipment fault(s) that may arise outside of the 80% operational period during the event will be

rectified as soon as possible and loss of time will be compensated on a pro rata basis based on the amount of service received.

4.16 Corrupt images. In the event of the images being corrupt, lost or stolen, or the printer /power failing, The Little Love Dub Co will compensate up to a total value of 25% of the hire fee.

4.17 Digital images. The Hirer will receive a single copy of the digital images from the campervan photobooth to use as they see fit no later than 10 days after the event hire period. 

4.18 Image files will be stored on a secure website for no less than 1 month, where guests may log in to download the images for free. 

We store your photobooth images on a third party, password protected gallery and proofing service: Pixieset Media Inc.

The password for the images will be sent direct to the client that booked the service.

Once the gallery is published, a cover page for the gallery is generated with one photo from the booth randomly selected for the cover page. This image will be visible by the public – but all other images will only be accessible via the password.

When booth users access and download their images, they will need to enter the password and their email address to gain access to Pixieset, with the email address acting as a login. This allows users to create favourite lists, leave comments and also share images effectively. This is also necessary for the ordering of prints. For further information about how Pixieset collects and processes personal data please visit the Pixieset website.

5. Photobooth power requirements

5.1 By default, The Little Love Dub Co will make use of any mains power supply available within 10m of the campervan photobooth.

5.2 If a power socket will not be available within 10m of the campervan photobooth, it is the responsibility of the Hirer at the time of booking to bring this to our attention. We will then quote to provide our own power supply by use of battery packs / generator where available.

5.3 If running off our own power packs, please note that the power packs may only be used to power our own equipment.

6. Space requirements for Campervan Photobooth Setup

6.1 The Little Love Dub Co requires space to operate allowing guests to line up outside the campervan.

6.2 The space available for set-up should be at least 4m wide, 6m long and 2.5m height clearance.

6.3 Access to the site should include height access of at least 2.3m.
6.4 The ground where the Campervan photo booth is to be set up should be solid and level.
6.5 If the space is inadequate and insufficient we reserved the right to proceed with the cancellation policy.
6.6 Parking costs incurred during the event or at any time The Little Love Dub Co is on site is calculated as an additional cost and the Hirer’s responsibility. We take no responsibility for time incurred and consequent delay of hire due to inadequate parking or access available.

7. Your rights to change the booking

7.1 If you wish to make a change to the booking before the event booking, please contact us. If it is possible we will let you know about any changes to the price, the timings, or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to proceed on that basis. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract. Your rights to do this are set out below.

8. Our rights to make changes

8.1 Changes to our services. Buttercup Bus Vintage Campers may make changes to the campervan photobooths, but if we do, we will notify you and you may then contact us within 14 days to end the contract and receive a refund for anything that you have paid up to that date.

8.2 Changes to our terms. We may change these terms from time to time, but the terms applicable to your booking will be the terms in force when the booking was made, unless you agree to the change or the change is required due to a change in law.

9. Providing the services

9.1 When will we provide the services. We will provide the services on the date set out in the booking form completed by the Customer.

9.2 What will happen if you do not give required information to us. We may need certain information from you so that we can provide the services to you, for example, the venue address. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and Clause 10.2 will apply) or make an additional charge of a reasonable sum to compensate for any extra work that is required as a result. We will not be responsible for providing the services late if this is caused by you not giving us the information needed within a reasonable time of us asking for it.

9.3 Delays outside of our control. If the supply of the services is delayed by an event outside of our control, for example, but not exclusive to, heavy traffic or road closures, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided that we do this, we will not be liable for delays caused by the event. We recommend that you are covered with adequate insurance.

If our supply of the services are late due to the our fault, then you may treat the contract as at an end straight away, but must tell us before making use of the services. If you or your guests use the campervan photobooth you will lose your right to terminate, but may still be entitled to a part refund.

9.4 If the campervan photobooth becomes unavailable prior to the event. We will contact you in advance to tell you that we cannot provide the services agreed, unless the problem is urgent or an emergency, for example, but not exclusive to theft, damage or breakdown, which occurs less than 24hrs prior to the commencement of the planned itinerary. If we are unable to supply you with the contracted camper photobooth, for example, but not exclusive to theft, damage or breakdown which cannot be repaired before the date of the booking, we will give you a full refund.

9.5 If the campervan photobooth becomes unavailable on the booking day. You acknowledge that if an issue arises with the campervan photobooth or driver on the day of the booking (or within 24hrs of the commencement of the planned itinerary) we will contact you or the nominated point of contact on the booking form to bring any issue to your attention and to agree any contingency plan.

In cases that we can no longer fulfil our contract with you, a full refund will be provided.

9.6 Your right to end the contract because of our actions. If you are ending a contract for a reason set out below, the contract will end. If a refund or part refund is due, this will be paid proportionally and will not exceed the total booking value, within 7days of the termination, back into the account or onto the card from which the funds were received.

From the point of issuing the refund, it can then take another two to seven business days — depending on the card issuer’s refund-processing speed — for the refund to show up in your account.

The reasons for ending the contract are:
a) We have told you about an upcoming major change to the campervan photobooth services we offer, or these terms which you do not agree to;
b) the supply of the campervan photobooth is significantly delayed because of our fault
c) on the day we failed to deliver the agreed terms of service
d) We were unable to provide you with the contracted campervan photobooth (and no suitable alternative was available)
e) you have a legal right to end the contract because of something we have done wrong.

10. Cancellation terms

10.1 All cancellations must be made in writing to The Little Love Dub Co.

10.2 Deposits for bookings that are cancelled within 14 days from the date the booking is confirmed (cooling off period) are refunded 100% as long as the event date is more than 30 days away.

10.3 Deposits for bookings that are cancelled after 14 days from the date the booking is confirmed are non-refundable.

10.4 Should the Hirer cancel within 30 days prior to the agreed event date, then the outstanding balance, minus the deposit is still due in full. We will immediately re-advertise the date – but in the event that we do not secure another booking for the campervan photobooth, all monies are still due. If we manage to re-book the date with another customer, all the money paid will be refunded, minus the booking deposit.

10.5 In the event of the Hirer changing the date of a confirmed booking we will transfer the booking fee to the new date, subject to availability (and no later than 12 months in advance). However, if the new date is unavailable the Hirer will forfeit the booking deposit..

10.6 In the event that the Hirer changes the date within 30 days of the original agreed event date, and the new date required is unavailable; then the full balance of the original hire will still be due in full.

10.7 We will allow bookings to be deferred for the first time, within a 12 month period, for free (subject to availability, on a like for like basis). Subsequent deferrals will incur a £25 booking fee.

10.8 All deferrals must be made within 12 months of the original booking. Any deferrals made for dates after this period, will be accepted (subject to availability, on a like for like basis), and will be subject to a £25 booking fee plus an invoice to cover any gap in pricing, should the advertised rates for the deferred date be higher.

11. How to end the contract with us

Tell us you want to end or cancel the contract by doing one of the following:

Phone or email. Call us on 07362441790 or email us via our contacts page . Please provide your name, date of booking, details of the booking and contact details.

We will then respond to confirm that the cancellation has been made.

12. Our rights to end the contract

We may end the contract if you break it. We may end the contract for a service at any time by writing to you if:
– you do not make any payment when it is due and following our reminder, do not make payment within 7 days; or

– you do not, within a reasonable time of us asking for it, provide us with information that is necessary to provide the services, for example, the address and contact details.

If we end the contract in the situations set out above, we will keep any money you have paid in advance as a deposit and may charge you a cancellation fee as compensation for the costs incurred as a result of your breaking the contract. The cancellation fee will be calculated on the basis set out at Clause 8 above.

13. If there is a problem with the service

How to tell us about problems. If you have any questions or complaints about the service, please contact us. Call us on 07362441790 or email us via our contacts page.
.

14. Hire costs and payment

14.1 The price The price of the campervan photobooth will be in the email correspondence or phone calls leading up to the booking, and also the invoice (A booking deposit invoice, and second invoice for the balance – or for bookings less than 30 days in advance of the event, one invoice for the balance in full).

14.2 . Payment options. You can make payment with credit and debit cards.  We also accept payments by BACS, in which case no extra charges apply to you.
At the point of booking, we will issue you an invoice for the booking deposit. You will have 7 days to make this payment. If you fail to do this, we will release the vehicle for other customers to book. Once the deposit comes through, we will email you a receipt to confirm the booking. Receipts sent directly from our accounts system sometimes go to the spam folder – so keep an eye out for them.

We will then send you a further invoice for the balance, due 30 days before the hire commences. You must pay the remaining balance of the invoice by 30 days before the event date shown on the booking form. In the event that you want to book our campervan photoboth services at short notice, for these bookings (made within 30 days of the service) the full balance will be due at the time the booking is confirmed.

15. Our responsibility for loss or damage suffered by you

15.1 We are not responsible to you for any loss or damage caused by failure to deliver the service. We are not responsible for any further loss or damage you may incur that is a result of our failure to deliver the service expected, other than the booking value of the hire of the service, provided we have taken reasonable care in the provision of our services. It is our recommendation and the responsibility of the customer to have an adequate event Insurance policy to cover loss or damage caused by a supplier failing to deliver their service.

15.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the services

16. How we will use your personal information.

16.1 This is as set out in our Privacy Policy.

17. Other important terms

17.1 Transfer of rights. You need the Supplier’s consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

17.2 Nobody else has any rights under this contract. This contract is between you and Buttercup Bus Vintage Campers. No other person shall have any rights to enforce any of its terms.

17.3 Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may contact us to request our alternative dispute resolution provider.


 

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data. This privacy notice applies to personal information processed by or on behalf of The Little Love Dub Co.

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website .


What kinds of personal information about you do we process?

Personal information that we’ll process in connection with all of our products and services, if relevant, includes:

  • Personal and contact details, such as title, full name and contact details
  • Your date of birth, gender and/or age
  • Family members (if relevant to the product or service)
  • Records of your contact with us such as via the phone number of service and, if you get in touch with us online using our online services
  • The usage of our products and services
  • Marketing to you and analysing data, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you.
  • Information about your health if disclosed as relevant to your hire
  • Photobooth images of you and your guests

What is the source of your personal information?

We’ll collect personal information from the following general sources:

  • From you directly, and any information from family members, associates or beneficiaries of products and services
  • Information generated about you when you use our products and services
  • From other sources such as Publically available directories and information (for example, telephone directory, social media)

What do we use your personal data for?

We use your personal data, including any of the personal data listed in section 2 above, for the following purposes:

  • Managing products and services relating to that the product or service, or application for one
  • Updating your records
  • Managing any aspect of the product or service
  • To perform and/or test the performance of, our products, services and internal processes
  • To improve the operation of our business and that of our business partners
  • To follow guidance and best practice under the change to rules of governmental and regulatory bodies
  • For management and auditing of our business operations including accounting
  • To monitor and to keep records of our communications with you and our staff (see below)
  • For market research and analysis and developing statistics
  • Assessing and profiling aspects of your hired vehicle (including faults), driving style (including recommending improvements), location and routes taken (if relevant to your product or service)
  • For direct marketing communications and related profiling to help us to offer you relevant products and service, including deciding whether or not to offer you certain products and service. We’ll send marketing to you by SMS, email, phone, post, social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match). Offers may relate to any of our products and services
  • To provide personalised content and services to you, such as tailoring our products and services and deciding which offers or promotions to show you on our digital channels
  • To develop new products and services and to review and improve current products and services
  • To comply with legal and regulatory obligations, requirements and guidance
  • To provide insight and analysis of our customers both for ourselves, helping us improve products or services, or to assess or improve the operating of our businesses
  • To facilitate the sale of one or more parts of our business

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

  • verify your identity for security purposes
  • sell products to you
  • provide you with our services
  • host your photobooth images on a password protected gallery
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including [job opportunities and] our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us on our contacts page. However, if you do so, you may not be able to use our website or our services further.

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:

  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

  • record-keeping for the proper and necessary administration of our Business
  • responding to unsolicited communication from you to which we believe you would expect a response
  • protecting and asserting the legal rights of any party
  • insuring against or obtaining professional advice that is required to manage Business risk
  • protecting your interests where we believe we have a duty to do so

Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. 

When do we share your personal information with other organisations?

We may share information with the following third parties for the purposes listed above. Business partners or others who are a part of providing your products and services or operating our business. 

How and when can you withdraw your consent?

Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the contacts page.

Is your personal information transferred outside the UK or the EEA?

We’re based in the UK but sometimes your personal information may be transferred outside the European Economic Area. For example, some of the software our website uses may have been developed in the United States of America or in Australia. If we do so we’ll make sure that suitable safeguards are in place for example that we are certified under an approved certification mechanism as provided for in the GDPR.

What should you do if your personal information changes?

You should tell us so that we can update our records using the details in the Contact Us section of our website. We’ll then update your records if we can.

Do you have to provide your personal information to us?

We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.

For how long is your personal information retained by us?

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria: For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations; For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or Retention periods in line with legal and regulatory requirements or guidance.

What are your rights under data protection laws?

Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

  • The right to be informed about the processing of your personal information
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  • The right to object to processing of your personal information
  • The right to restrict processing of your personal information
  • The right to have your personal information erased (the “right to be forgotten”)
  • The right to request access to your personal information and to obtain information about how we process it
  • The right to move, copy or transfer your personal information (“data portability”)
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
  • You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us using our contacts page.

Your right to object

You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by going to the contact section of our website to exercise these rights.

Photobooth images and email addresses

We store your photobooth images on a third party, password protected gallery and proofing service: Pixieset Media Inc. The password for the images will either be sent direct to the client that booked the service, or will be printed on the instant prints from the photobooth for all booth users from the specific event to access all images from that event. Once the gallery is published, a cover page for the gallery is generated with one photo from the booth randomly selected for the cover page. This image will be visible by the public – but all other images will only be accessible via the password. When booth users access and download their images, they will need to enter the password and their email address to gain access to Pixieset, with the email address acting as a login. This allows users to create favourite lists, leave comments and also share images effectively. This is also necessary for the ordering of prints. For further information about how Pixieset collects and processes personal data please visit the Pixieset website.

Information relating to your method of payment

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it. At the point of payment, you are transferred to a secure page on the website of PayPal / Stripe or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

Use of site by children

  • We do not sell products or provide services for purchase by children, nor do we market to children.
  • If you are under 18, you may use our website only with consent from a parent or guardian



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